How Can We Help You?

Sometimes life happens and You have to cancel your reservation. You would have seen the cancellation fees as you went through the booking process. Just in case you've missed that please log a ticket via our Resolution Center below.

In rare cases a Hotel might need to cancel your reservation. If this does happen, don't worry we'll refund the amount paid and can help you find a similar or better hotel accommodation to rebook.

Be sure to check the cancellation fee percentage and date from which it takes effect.